This “apology” feels wrong. We sense the speaker is doing several things so badly he may be insincere. Sutton is the Chief Health Officer of Victoria, Australia. From a Buddhist point of view, which I think can stand for a universal ethical point of view, an apology should: 1) clearly recognize fault and state specifically what it was; 2) explain why the fault occurred without excusing it in any way; 3) apologize for the fault and accept full responsibility for your part; 4) make amends where possible or pay forward; 5) vow to never do it again. ABN